Before getting in touch, please first check that your question isn't answered below or on our FAQs page.
You are welcome to call us if you wish to speak with one of our team members.
- UK customers can call 0800 954 5689 or 0141 552 5065
- US / Canada 1-800-684-7851
- All other International callers: +44 141 552 5065
If you would rather us contact you by email, please complete this enquiry form below or email us directly at firstname.lastname@example.org and we will be in touch.
153 Howard Street
Q. What is your email address?
A. You can email us at email@example.com
Q. What are your office hours?
A. Our offices are open between 0900 - 1700 BST (British Summer Time) Monday to Friday. Saturday 0900 - 1500. We're closed on Sunday..
Q: Can I be sure your products are authentic?
Yes, all of our products are 100% authentic. Many luxury brands are supplied with items such as authenticity cards, care instructions, branded cleaning cloths and so on. Many premium items will have serial numbers printed on the frame and outer box. Other brands such as Chanel have a serial number engraved right into the lens. These anti-fraud measures allow you to verify the authenticity of your purchase.
Products are also supplied with items such as drawstring bags, cases and outer boxes. We are supplied direct by the manufacturer and the sunglasses or glasses you receive will be purchased from the same source as those supplied to boutiques on Rodeo Drive - LA, Sloane St - London and to other Opticians worldwide. Brands including Chanel, Prada, Bvlgari, RayBan and Oakley are supplied by Luxottica. Brands including Gucci, Dior, Marc Jacobs are supplied by Safilo.
If you are unhappy with your purchase for any reason, please get in touch with us